Find everything you need to know, quickly and easily.
Who is RentBates?
RentBates was founded to transform the rental industry. We found that renters were going at the process all alone without anyone to guide them. RentBates is more than just cash back renting, it's Free Tenant Representation that includes services such as complimentary lease review and access to resources to help make the move easier. It's Free and helpful! Why Cash Back? We like to view it as a team effort, renters are already doing part of the legwork, why not get paid for I, why not get paid for it?
You may be wondering how RentBates is able to offer cash back?
Landlords will pay RentBates a commission for representing and referring tenants to them. From this commission, we are able to rebate our clients.
What if I do not have a Zelle or Venmo account?
No problem, although this is the best option for free instant cash deposits, it is not required. We will send you a check or a gift card for the entire rebate amount after 30 days of your move-in date.
Can I use RentBates on individually owned properties?
Yes, for condos and houses you must have one of our licensed real estate representatives show you the properties and prepare a lease agreement specific to this type of property. This option is currently ONLY available in Houston, TX and when searching you must use the MLS feature on our site. Please contact our office directly for this option.
Do apartments require the tenant to carry renters insurance?
This is specific to the landlord's requirements. Most apartment complexes and individual landlords require this. It is to protect the tenant's personal property in the event of a catastrophe. This usually does NOT include flood insurance, please contact an insurance agent to answer specific questions regarding this type of insurance policy.
May I use RentBates outside of TEXAS?
RentBates is currently ONLY in Texas at this time. We are working diligently to bring RentBates to many more cities throughout the U.S.
If I apply online without physically touring the property can I still use RentBates?
Yes, but you must make sure to add RentBates as your referring "agent/locator" where indicated and when uploading the proof of such as a JPG or PDF in your account.
May I upload a screenshot of referral and lease?
Yes, you may take a picture of the documents or take a clear screenshot if applying online.
May I have my lease reviewed at no cost by RentBates prior to signing?
Yes, this is what we are here for! Simply login to your portal and upload your lease in the "Free Lease Review" section and one of our licensed professionals will review for you. We will contact you directly with any corrections that may be needed within 24 hours. If you have questions about a specific section in your lease contract please email support@rentbates.com.
May I still receive a rentbate if the apartment complex is going to provide an incentive such as one month free?
Yes, regardless of whether the apartment complex offers their incentives, Rentbates will still pay you the same amount as promised.
